Archive for the ‘Business Articles’ Category

Big question as Corzine gets set to testify about MF Global collapse: What will he say?

Tuesday, November 29th, 2011

The question is no longer will he appear, but what will he say.

A congressional committee yesterday voted to subpoena Jon Corzine to testify at a hearing next week on MF Global, the failed futures firm the former governor and senator led until shortly after it collapsed Oct. 31.

The action, taken by the House Agriculture Committee, compels Corzine to appear at a hearing next Thursday. But whether Corzine utters a word beyond “Fifth Amendment” is anyones guess.

Legal experts say the subpoena throws Corzine into a quandary. Even if he feels he has nothing to hide in leading MF Global into oblivion, the legal experts say, he faces great risk answering any question as criminal and civil authorities will pore over his testimony for statements that can be turned against him.

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Customer Service Makeover

Tuesday, November 22nd, 2011

(Page one of this article, The Customer Service Makeover, involved using a customer service survey to assess the current state of your customer service, and learning how to improve customer service for two common customer service interactions: answering the phone and helping a customer. Go to page one of the Customer Service Makeover or continue reading about how to improve customer service for customer complaints and returns.)

C) Good Customer Service: Customer Complaints and Returns

Customer complaints and returns are also extremely common customer service interactions.

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Manchester City announce record losses

Friday, November 18th, 2011

Manchester City have announced record annual losses of £194.9m.

The colossal sum, the highest ever recorded in English football, shows the depth of the investment made by Sheikh Mansour to transform City from a lower-mid table outfit in 2008 to their present status as Premier League leaders.

Whilst accepting the vast scale of the losses, City officials are adamant it marks a low point in their financial graph and from this point forward, they will be embarking on a significant upward trend.

“Our losses, which we predicted as part of our accelerated investment strategy, will not be repeated on this scale in the future,” said chief operating officer Graham Wallace.

“The result is consistent with the guidance provided in the first MCFC annual report that losses would peak in the 2010-11 financial year, as a result of the accelerated investment programme that the club undertook between 2008 and 2011,” said the club in a statement to accompany the results.

Although officials are aware of the likelihood of all the focus going on the eye-bulging headline figure, which has been covered by two tranches of new equity of £176.7m during 2010-11 and £114.2m in the post-year period, they are insistent the losses should be taken in context with the club’s position as a whole.

In spending huge amounts on Roberto Mancini’s playing squad, the Blues have been left with a number of players, including Emmanuel Adebayor, Roque Santa Cruz and Wayne Bridge, who are of no real value to City now but still have to be paid, money which rolls into a seven-figure sum every month.

Only now do City believe they have got to the situation required for a leading club of having two men for each position.

And, given most of Mancini’s players are young, vast recruitment drives such as those which have been seen so often over the past three years, will not be necessary.

There is a clear desire to develop in some areas, particularly in overseas markets where Manchester United have been so strong, but City have no plans to extend the newly-named Etihad Stadium currently.

However, over the road, it is hoped planning permission to start work on the vast 80 acre site that will be known as the Etihad Campus will be granted in December.

City have received a favourable response to their ambitious scheme, the like of which has never been seen before in England, from local residents, who are set to benefit from 85 permanent and 200 temporary jobs within the project as a whole.

It is this scheme which the club feel will prove Etihad’s £350m investment worthwhile.

In fact, Press Association Sport understands there is a feeling at City that the price tag may eventually be viewed as undervaluing the site rather than inflating it, as Arsene Wenger and Liverpool managing director Ian Ayre have suggested.

It will also be used as evidence of Sheikh Mansour’s long-term commitment for City to become profitable should the club eventually fail to meet UEFA’s FFP ruling that no club can incur losses in excess of 45million euros (£40m) over the three seasons of the first monitoring period, which begins in the 2011-12 campaign.

“Look at the companies Sheikh Mansour has invested in,” a City official told Press Association Sport.

“He simply does not take on failing businesses.

“He wants Manchester City to be as financially sustainable as possible. That

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Italy braces for new government, IMF warns Asia on euro

Tuesday, November 8th, 2011

– Italy’s parliament was set to approve austerity measures on Saturday, triggering the formation of an emergency government to replace that of Prime Minister Silvio Berlusconi, and meeting European Union demands to avert a euro zone meltdown.

After months of dither and delay, Rome appears to have got the message as bond markets pushed it to the brink of needing a bailout that the euro zone cannot afford.

President Giorgio Napolitano and Italian lawmakers have put the process on a fast track: the Chamber of Deputies was due to start debating at 1130 GMT and final approval of the cuts by the lower house marks the Berlusconi government’s final act.

Berlusconi was expected to hold a last cabinet meeting and then hand his resignation to Napolitano at the Quirinale Palace.

A largely technocratic government headed by former European Commissioner Mario Monti was seen in place by Sunday night or Monday morning.

In Athens on Friday, former European Central Bank policymaker Lucas Papademos, a technocrat like Monti, was sworn in to lead a new government tasked with meeting the terms of a bailout, after days of political angling.

WARNINGS OF GLOBAL CONTAGION

In Tokyo, International Monetary Fund chief Christine Lagarde warned that if strains in Europe worsen, Asia would be negatively affected through trade and financial sector links.

At a news conference after meeting Japan’s Finance Minister Jun Azumi, she said: “…we touched on the economic situation in the euro zone, the way to address it, and the consequences that the euro zone crisis has and would have if it deteriorated further in the rest of the world, particularly in Asia.”

“I insisted with Minister Azumi that no country can be immune under the present circumstances, no matter how developed or how emerging or how far away it is.

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Biz Brain: Cash in a bank deposit box unwise retirement plan

Tuesday, November 1st, 2011

Q. It is safe to save for my retirement cash money in the bank safety box? When I die, if I leave the contents to somebody that I will name in my will, will this person need to pay taxes on it? If the bank merges with another bank and change names and directors, will my savings be safe?

Hoarder

A. Is it safe? Yes. Is it smart? Absolutely not. Is it legal to avoid taxes on cash? Nope.

For starters, unless youve got gobs of cash, its not likely that youll be able to afford to pay for your retirement expenses with cash.

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GST Penalties

Tuesday, October 25th, 2011

According to the Canada Revenue Agency’s RC4022: General Information for GST / HST Registrants there are no GST late filing penalties if your GST/HST account has a $0 balance or the Canada Revenue Agency (CRA) owes you a refund on your GST return.

However, if that’s not the case and you file a late return, the GST penalties are 1% of the amount owing plus the result of the following calculation: 25% of the amount you calculated in (a) above the number of months the return is overdue, to a maximum of 12 months.

But that’s not all. The Canada Revenue Agency will also charge interest on an overdue amount equal to the basic rate plus 4%.

Late filing of a GST return is not the only way you can incur GST penalties.

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